There’s no catch, and it’s free to request/receive an item — only members who send items have to pay shipping. If you’ve got a question for either the staff or other members, you can discuss in their forums.
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One thing we really liked was the user-friendly navigation tabs, which separated the categories and allows you to view the most popular media. Currently, the most wanted category is comedy, while the most switched genre is drama.
SwitchFunds allows members to donate “every time they make a switch, every other switch, once a month, once a year or just whenever they feel compelled.” Where the money goes:
American Red Cross; Boys and Girls Clubs of America; The Nature Conservancy; American Cancer Society; Child’s Play Charity