In the latest episode of CBS’s hit show Undercover Boss, “President and COO of Roto-Rooter Rick L. Arquilla goes undercover in his own company and finds himself overwhelmed with emotion.” Continue reading for a video preview.

We were told Arquilla�s back-story at the start, that he was raised in a working-class family with an alcoholic father who himself worked on the factory floor of a Roto-Rooter plant.

[via EW]