95-Year-Old Grandmother's Game Boy Stops Working, Nintendo Sends Her a New One from Their Vault

There was a story in Asahi Shimbun, one of Japan’s largest newspapers, from 70-year-old Kuniko Tsusaka who recounted how her mother always played Tetris on a Game Boy, but when she turned 95, it suddenly stopped working. It was her third Game Boy since she started playing, but unfortunately, there are no stores in Chiba selling a new or used unit, nor were any shops able to fix the broken device. Tsusaka’s son knew that Nintendo has had excellent customer service, and the rest is history.

Since the console has been out of production for so long, Nintendo didn’t have the spare parts to fix it, but instead dove into their vaults and sent the grandmother a new one. Tsusaka’s mother lived on for a few more years, until she was 99 years old, and the Game Boy she was gifted.