Photo credit: Ninis Samuel
U.S. Customs and Border Protection computer systems for processing arriving travelers’ passports were reportedly crashed on Friday afternoon, leading to massive delays and lines at airport arrivals halls throughout the country. JFK Airport had Customs agents use backup systems to process passengers manually, but even then, many are waiting hours to just exit the arrival hall. Read more for videos of the madness and additional information.
I was finally able to check in for a flight before actually getting to the airport 😂…. & now US Customs systems are down NATION WIDE! Line is crazy & getting crazier. pic.twitter.com/RctYJbEFrF
— Ali Ahmad (@AliAhmad03) August 16, 2019
“US Customs and Border Protection is experiencing a temporary outage with its processing systems at various air ports of entry and is taking immediate action to address the technology disruption. CBP officers continue to process international travelers using alternative procedures until systems are back online,” said the agency in a statement.
— Bradley Pierce (@BradPierce7) August 16, 2019