NZXT is one of the top computer case manufacturers, so seeing one catch fire is most certainly out of the ordinary. Fortunately, this is only an issue with their H1 case and its due to faulty nylon screws on its PCIe Riser Card. These screws cause a short circuit, thus resulting in sparks, which smoke and then catch fire. One person managed to capture one of the incidents on video for all to see. Read more for the clip and additional information.
NZXT announced today that they will be removing the H1 from the NZXT Store and NZXT BLD. They’ll be sending out redesigned PCIe Gen3 Riser Assemblies for current H1s, while also helping with installation for those who need it. Why are they offering such a service? Well, it could be that the case itself retails at $349 USD new.
- System: Intel Core i5-10400F 2.9GHz 6-Core, Intel B460 Chipset, 8GB DDR4, 500GB PCI-E NVMe SSD, & Genuine Windows 10 Home 64-bit
- NVIDIA GeForce GTX 1660 Super 6GB Video Card, 1x HDMI, & 1x DisplayPort
- Connectivity: 6x USB 3.1, 2x USB 2.0, 1x RJ-45 Network Ethernet 10/100/1000, & 802.11AC Wi-Fi. Audio: 7.1 Channel. Keyboard and Mouse
- Special feature: Tempered glass side case panel. RGB case lighting. RGB 7 colors, gaming mouse
- 1 year parts & labor. Free lifetime tech support
Going forward, we’re instituting more robust and thorough design processes. From the initial designs, QA, to additional testing, we’re committed to quality in both our products and our response to your concerns. We want to thank Steve from Gamers Nexus. He and his team brought the issue of someone replacing the nylon screws with metal screws to our attention and raised the urgency surrounding it,” said the NZXT CEO.